Terms & Conditions

OUR SERVICES

The Yellow Brick Road Gallery is an online art marketplace aimed at interested individuals looking to purchase original artwork. This site is operated by The Yellow Brick Road Gallery.

INTRODUCTION

Before you use The Yellow Brick Road Gallery website you must read, agree with and accept all of these Terms and Conditions of Use, and The Yellow Brick Road Gallery’s policies, including its Privacy Policy, Shipping Policy and Returns Policy These policies change from time to time, and they form part of these Terms and Conditions of Use. The Yellow Brick Road Gallery reserves the right, at its absolute discretion, to change or modify all or any part of these Terms and Conditions of Use at any time, effective immediately upon publishing on the website (www.theyellowbrickroadgallery.com) If at any time these Terms and Conditions of Use are no longer acceptable to you, you should immediately cease use of The Yellow Brick Road Gallery website. If you do not agree to accept and abide by these Terms and Conditions of Use, you should not access or use The Yellow Brick Road Gallery website. These Terms and Conditions of Use are separated into three sections:

DEFINITIONS

PurchaserPurchaser is defined as the person who has made a purchase on The Yellow Brick Road website through an online payment.
MemberMember is defined as any person who has created an account on The Yellow Brick Road Gallery website.
UserUser is defined as any person, member or not, who browses or uses The Yellow Brick Road Gallery website for any purpose.
ContentContent is defined as data, text, images, user names, graphics, photos, paintings, drawings, artworks, profiles or links or any other information whatsoever that is posted by The Yellow Brick Road Gallery or a member of the website.
ArtworkArtwork is defined as any piece of original work that is offered for sale on, or sold via the website.
OriginalOriginal is defined as a primary and original work, as opposed to any copy, reproduction or imitation. Copies, reproductions, prints and electronically altered works are not considered original for the purposes of these terms and conditions. Copyright must belong to the creator of an artwork in order for it to be considered original.

TERMS & CONDITIONS OF USE

Marketing Communications:By agreeing to these Terms and Conditions, you are agreeing to The Yellow Brick Road Gallery sending you updates on their services from time to time. To Opt Out of these communications, please send an email to [email protected].
Service Region:The Yellow Brick Road Gallery services and ships globally, including (but not limited to) Australia, USA, Canada, UK, Europe and Asia.
Age and Responsibility:The user represents and warrants that they are of sufficient legal age to use The Yellow Brick Road Gallery website and to create binding legal obligations for any liability they may incur as a result of the use of The Yellow Brick Road Gallery website. The user agrees to be responsible for all of their use of The Yellow Brick Road Gallery website (as well as for use of their username and password(s) by others, including without limitation, minors living with them). The user agrees to supervise all usage by minors of the website under their name or account.
Unauthorised Use:The Yellow Brick Road Gallery website must not be used for any illegal or un-authorised purpose. The Yellow Brick Road Gallery website must not be hacked and/or any adaptations made to any aspect of the website. Posting of advertisements or links to any other websites, including but not limited to social networking sites, is not allowed without express written permission from The Yellow Brick Road Gallery.
Acceptable Content:The Yellow Brick Road Gallery aims to promote hand-made, original artwork and does not allow digitised or electronically produced or enhanced mediums such as photographs or other works created and/or modified by computer.
Prices:All prices shown on The Yellow Brick Road Gallery website are in Australian Dollars (AUD) or US Dollars (USD) or Singapore Dollars (SGD) or Euro’s (EURO) or British Pound Sterling (GBP). Prices shown are displayed according to your location. Prices of artwork shown on The Yellow Brick Road Gallery website are set at the discretion of The Yellow Brick Road Gallery.
Trademark:Use of The Yellow Brick Road Gallery name or logo is not authorised without the express written permission from The Yellow Brick Road Gallery.
Copyright:All content on The Yellow Brick Road Gallery website are copyright of The Yellow Brick Road Gallery. Content must not be downloaded or used without express written permission from The Yellow Brick Road Gallery. The Yellow Brick Road Gallery (and its’ artists) retains all copyright for physical artwork (which includes reproduction rights) even when the physical property is transferred to the Purchaser. If the Purchaser wishes to reproduce the Work, this must be separately negotiated with The Yellow Brick Road Gallery.
Refusal & Termination of Service:The Yellow Brick Road Gallery reserves the right to refuse service to anyone at any time and at its absolute discretion. The Yellow Brick Road Gallery reserves the right to modify, terminate or suspend member accounts, at any time, at its discretion, and without prior notice. The Yellow Brick Road Gallery reserves the right to terminate The Yellow Brick Road Gallery service at any time and at its absolute discretion without prior notice.
Warranties:The Yellow Brick Road Gallery is released from any claims arising from disputes between users and members of the website, including disputes between Artists and Purchasers, between Artists and Artists, and between Purchasers and Purchasers.
Disputes & Release:Use of The Yellow Brick Road Gallery name or logo is not authorised without the express written permission from The Yellow Brick Road Gallery.
Liability:The user assumes all responsibility and risk for use of The Yellow Brick Road Gallery website including and without limitation any of the content or information contained therein. The Yellow Brick Road Gallery accepts no liability for any failure to comply with these Terms and Conditions of Use where such failure is due to circumstances beyond its reasonable control.
Disclaimer:The Yellow Brick Road Gallery does not represent or guarantee that The Yellow Brick Road Gallery service or The Yellow Brick Road Gallery website, or any other website that is accessible using a hyperlink from this website will be current, or free from errors or viruses. The Yellow Brick Road Gallery does not represent or guarantee that access to The Yellow Brick Road Gallery service or these websites will be uninterrupted.The user acknowledges that The Yellow Brick Road Gallery service or The Yellow Brick Road Gallery website may be affected by outages, faults or delays. Such outages, faults or delays may be caused by factors, including but not limited to technical difficulties with the performance or operation of The Yellow Brick Road Gallery or another person's software, equipment or systems, traffic or technical difficulties with the Internet or infrastructure failures.If The Yellow Brick Road Gallery elects in its sole discretion to make available content on its website, it does not warrant that it will be available within a certain time frame. The Yellow Brick Road Gallery reserves the right to cancel and refund any sale made through The Yellow Brick Road Gallery website.It is the responsibility of the user to ensure that they are not exposed to viruses, Trojan horses or any other code of a destructive nature.The Yellow Brick Road Gallery does not accept responsibility for any loss or damage, however caused (including through negligence), that users may directly or indirectly suffer in connection with their use of this website or any linked website, nor does it accept any responsibility for any such loss arising out of a user's use of or reliance on information contained on or accessed through this website.To the extent permitted by law, any condition or warranty that would otherwise be implied into these Terms and Conditions of Use is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:
  1. if the breach relates to goods:
    • the supply of equivalent goods;
    • the payment of the cost of replacing the goods or of acquiring equivalent goods; or
    • the payment of the cost of having the goods repaired; and
  2. if the breach relates to services:
    • the supplying of the services again; or
    • the payment of the cost of having the services supplied again
This disclaimer does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

SHIPPING POLICY

After ordering online, you will receive an email confirmation containing your order details to the email address you have specified on your account. We will normally confirm receipt of your order within 24 hours of ordering.

Your art will then be sent to our professional packaging company, who usually take around 2 days and from there will go to TNT, our shipping partner. You will be sent an email confirming your personal tracking number so that you can follow your order via www.track-trace.com. All orders shipped are insured against loss or damage. This policy is valid for the time that the artwork is in transit only. Your order should then take between 8-10 days to arrive and TNT will manage the full delivery through customs clearance. If you wish to query a delivery please contact us at [email protected].

REFUNDS AND RETURN POLICY

We want you to love your new Art but if you don't love it as much as you thought, then no problem, we'll give you a full refund of the price you bought it for under our Buyer Protection Moneyback Guarantee.

All you need to do is send us an email within 14 days of receiving your art to [email protected] to let us know that you’d like to return your piece.

The art will need to be re-packaged and sent back to us using a professional shipping company where it can be tracked and is insured. The tracking information must be provided to The Yellow Brick Road Gallery. The cost of this needs to be borne by you, the purchaser.

Once we’ve received the un-damaged art then we will issue you with a full refund.

CONTACT & ACKNOWLEDGEMENT

Contact:If you have concerns relating to The Yellow Brick Road Gallery website or these Terms and Conditions of Use, please contact The Yellow Brick Road Gallery via email at [email protected]

FREE SHIPPING PROMO

 
  1. Limited time promotion of free shipping on all art for sale in The Yellow Brick Road Gallery. Offer is available from Tuesday 27th November until Monday 31st December, inclusive.
  2. The offer and subsequent discounted amount is not applicable to any other costs or charges including, but not limited to, the / any art charges or costs.
  3. Free shipping is applied and shown at cart and /or checkout upon entering the correct promotion code.
  4. The free shipping discount is only applied if the correct promotion code is entered into the discount code box at checkout.
  5.  This promotion is not transferable; meaning the saving made cannot be applied to any another costs associated with a purchase.
  6. If you purchased any art before the promotion began, The Yellow Brick Road Gallery cannot refund the difference or apply the free shipping promotion /discount, retrospectively.
  7. Where an order is refunded or cancelled, you will be refunded the total amount paid at time of purchase.
  8. This offer is not valid in conjunction with any other offer or promotion.
  9. There is no cash value alternative to this promotion.
  10. The Yellow Brick Road Gallery has the right to refuse, cancel or reject any orders that breach any of the terms and conditions stated.
  11. The Yellow Brick Road Gallery has the right to change or withdraw this offer at any time without any prior notice.
  12. By using the promotion / discount code for any purchase made within the offer timeframes stated above, you agree to accept these terms and conditions in full.
 

10% OFF LIMITED OFFER TERMS & CONDITIONS

 
  1. 10% off all art for sale in The Yellow Brick Road Gallery. Offer is available from Friday 9th November until Sunday 18th November, inclusive. (OFFER EXPIRED)
  2. Discount is not applicable to any other costs including but not limited to the / any stated shipping costs.
  3. The discount on the cost of the art is applied and shown at checkout upon entering the correct discount code.
  4. Discount is only applied if the correct discount code is entered into the discount code box at checkout.
  5. You will be charged the price that is displayed on the checkout page. If you purchased any art at full price before the promotion began, The Yellow Brick Road Gallery cannot refund the difference or apply the discount, retrospectively.
  6. Where an order is refunded or cancelled, you will be refunded the total amount paid at time of purchase.
  7. This offer is not valid in conjunction with any other offer or promotion.
  8. There is no cash value alternative to this promotion.
  9. The Yellow Brick Road Gallery has the right to refuse, cancel or reject any orders that breach any of the terms and conditions stated.
  10. The Yellow Brick Road Gallery has the right to change or withdraw this offer at any time without any prior notice.
  11. By using the discount code for any purchase made within the offer timeframes stated above, you agree to accept these terms and conditions in full.